Home » FAQ

1. What are your major products?
Our major products are idlers, belt conveyor pulleys, belt conveyors and conveyor parts.

2. When your company was founded, why do you choose belt conveyor and belt conveyor idler as main products?
Conveyors are a kind of efficient constant conveyance equipment and are widely used for mine, coal, cement, steel, chemical, port and hydroelectric power industries. Comparing with other transportation equipment, conveyors have many advantages, such as simple structure, full range of materials to be conveyed, long conveying distance, great conveyance ability, convenient in maintenance, low cost, strong universality and reliable performance.

3. What are the applications of your belt conveyors and belt conveyor idlers?
Our belt conveyors and belt conveyor idlers are widely applied to the conveyor systems in electrical power, metallurgy, coal, cement, steel, chemical, port, hydroelectric power and grain industries.

4. What are your technical advantages in the production of belt conveyors and belt conveyor idlers?
Our belt conveyors and belt conveyor idlers have a great variety of types. At the same time, we can also research and develop new products or improve our products, upon request.

5. How do you control the cost in producing belt conveyors and belt conveyor idlers?
First, we have advanced production equipment, high production efficiency and low energy consumption, which have reached the leading domestic level.
Second, our operation staff have accepted professional technical training and are qualified in operating equipment, which greatly improves the production efficiency.
Third, we purchase our cooperation parts from nearby suppliers and sign long term supply agreement with these suppliers. So our transportation cost is low and we can provide a competitive price for customers.
Fourth, we have signed long term transportation agreement with transportation corporation, so our products can be transported conveniently and quickly in 24 hours.

6. How do you control the quality in producing belt conveyors and belt conveyor idlers?
Our company has received ISO9001 quality management system certification. We have a product quality inspection laboratory with a complete set of inspection equipment and a professional inspection team.

7. Which countries have your belt conveyors and belt conveyor idlers been exported to?
Britain, North Ireland, Finland, Italy, Switzerland, Spain, Tunisia, Algeria, Singapore, Malaysia, Thailand, Indonesia, India, Pakistan, Australia, Chile, Peru, Nicaragua and Canada.

8. How long is the date of delivery, if we purchase your products?
The delivery date depends on the order quantity.
Idler
If the order quantity is below 3000, the delivery date is 30 days.
Between 3000 and 10000, 60 days.
Between 10000 and 20000, 75 days.
Above 20000, the delivery date will be decided by negotiation.
Belt Conveyor Pulley

Below 50, 30 days.
Between 50 and 200, 60 days.
Above 200, the delivery date will be negotiated.
Conveyor
If the accumulated length is below 1000 m, 30 days.
Between 1000m and 2000 m, 60 days.
Above 2000m, the delivery date will be negotiated.

10. What kind of after-sales services do you offer?
We provide warranty, technical supports and products replacement services.

11. Have your belt conveyors and belt conveyor idlers received certifications?
Yes, our belt conveyors and belt conveyor idlers have received CE certification.
In addition, our company has received ISO9001:2000 certification.

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